Refund Policy

At OneClickTV, we value your satisfaction and strive to provide the best streaming experience possible. However, if for any reason you are not fully satisfied with your subscription, we offer a clear and simple refund policy — no hassle, no risk.

Money-Back Guarantee Periods

  • 1-Month and 3-Month Packages: Eligible for a 7-day money-back guarantee from the date of activation.

  • 6-Month and 12-Month Packages: Eligible for a 30-day money-back guarantee from the date of activation.

  • Lifetime Connection: Eligible for a 100-day money-back guarantee from the date of activation.

How to Request a Refund

To request a refund, please contact our support team through any of the following methods:

Our team will process your request within 24–48 hours after receiving your message.

Refund Method

Refunds are issued through PayPal or Cryptocurrency (Crypto).

Our Promise

If you’re not happy with the service for any reason, you have the right to request a refund anytime within the applicable guarantee period — no hassle, no risk, and no questions asked.

Having Playback Issues While Using a VPN?

If you are using a VPN and experiencing a Playback Error or Error 511, please change your IPTV Host URL to one of the alternative hosts below:

 

Simply replace your current Host URL with one of the addresses above in your IPTV app, then reconnect.

If one host does not work with your VPN, please try another from the list.

Tip: Restart your IPTV app after changing the Host URL.