FAQ

Frequently Asked Questions

Answers about devices, installation, renewals, refunds, buffering and VPN use. Still stuck? We answer 24/7.

What is 1ClickTV IPTV?

1ClickTV is an IPTV service that offers a wide range of content, including 55,000+ live TV channels, 370,000+ on-demand (VOD) movies, series and shows, international channels, and local UK, US and Canadian channels. It covers various genres, such as sports, news, and NFL Games, and is designed to provide a seamless streaming experience with no buffering or freezing.

Which devices can I use IPTV on?

You can use 1ClickTV IPTV on the following devices:

  • Amazon Fire TVs & Firesticks.
  • Magbox, Nvidia Shield, Google Chromecast.
  • Android TVs, Boxes, Phones, and Tablets.
  • iPhone, iPad, Macs, and other iOS devices.
  • Smart TVs (LG, Samsung, Sony, etc.)
  • Android Emulators for Macs and Windows.
How do I install IPTV Service on my device?

Installation instructions can vary depending on the device you’re using. We provide step-by-step setup guides on our website for various supported devices. Please refer to the appropriate guide for your device in the Installation Page to get started. 

How do I renew my 1ClickTV subscription?

To renew your subscription, simply choose the new plan you want on our website. Once you pay, we activate it automatically on the same login details as your old plan. If you would like new login details, just contact us.

Can I use 1ClickTV IPTV when I travel abroad?

Yes, 1ClickTV is accessible internationally. You can use the service while traveling abroad as long as you have a stable internet connection. It allows you to stay connected to your favorite content no matter where you are.

Can I share my 1ClickTV IPTV account with family members or friends?

1ClickTV IPTV accounts are for personal use, and sharing accounts with others may violate our terms of service. We offer multiple device support with certain subscription plans to accommodate individual users.

Do You Offer Refunds?

We provide a complete refund guarantee for the initial 7 days across all our packages. Additionally, we offer a 60% refund, which varies based on the duration of your service usage.

1ClickTV Smart Solution For Buffering Issues

Most buffering issues come from ISP throttling: this is when your internet provider slows you down either during peak times or when you’re using a lot of data. If you’re streaming from a server the ISP doesn’t recognize (sites like Twitch, YouTube and Netflix are whitelisted, so it doesn’t affect them) then the provider can slow your service down. A VPN will combat this as it hides where your data is coming from. (This doesn’t give you anonymity: your service provider or the authorities can still see what you’re doing if they want to.)

But with 1ClickTV you also get another host URL, called the VPN Host URL. It hides your identity and makes your data look like YouTube traffic, so you can stream IPTV just as you would watch cable TV.

How Can I Get a Free VPN Account?

To get a free VPN account, you need to purchase a 6 or 12-month subscription (or already have one). Then, send us your IPTV account username via email. Once we confirm your subscription, we will send your VPN account details via email.

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Having Playback Issues While Using a VPN?

If you are using a VPN and experiencing a Playback Error or Error 511, please change your IPTV Host URL to one of the alternative hosts below:

Simply replace your current Host URL with one of the addresses above in your IPTV app, then reconnect.

If one host does not work with your VPN, please try another from the list.

Tip: Restart your IPTV app after changing the Host URL.